How does the PC/Mac Guru work with Clients?

PC/Mac Guru, Ltd.

"Let's compute"

How Does the PC/Mac Guru Work with Clients?

PC/Mac Guru conducts business by appointment only, frequently in the client's home or office. I am happy to accommodate requests from clients who wish to work together evenings or on weekends.

There are times when circumstances require that I work on a client's computer in my home. Often, this is because I need to utilize other computers on my network. In other cases, it may be because I have a broadband internet connection and the client does not, and it may be faster (read: cheaper for my client) for me to work in my home.

Short telephone questions from existing clients (under ten minutes) are complimentary.

Contact Information
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Thomas Van Housen
PC/Mac Guru, Ltd.
1376 Cary Road
Algonquin, IL 60102-3451

847-658-6633 :: Home Office

312-952-7411 :: iPhone

pcmacguru@gmail.com

http://www.facebook.com/thomas.vanhousen
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Charges for Services

My rate is $80/hour by the quarter-hour (minimum $80 on a project). I do not charge time and expense for travel. I accept cash, checks and PayPal.

For system restoration projects, I cap my time at three hours, if the work is done at my home office; however. I never charge more than what a computer is worth, as based on its average "buy-it-now price" on ebay.com. This policy reflects my desire to keep your PC running as opposed to finding its way to a landfill "before it's time."

In order to serve a new client, exploratory discussions are free of charge. For many, these consultations yield enough information to proceed without my further involvement. That is to say, my goal is to determine if I may quickly help someone to a solution. Frequently a new client is someone I have helped in this manner, who returns because they trust me.